Patient Safety Awareness Week Recap
Presented by HQI and CHPSO

This week CHPSO and Hospital Quality Institute (HQI) celebrated Patient Safety Awareness Week with a series of very well attended and highly informative webinars. The topics included Sepsis, Behavioral Heath, and Medication Safety. There were a total of 719 registrants with 261 hospitals represented. We are very pleased to share that many organizations took advantage of these educational offerings as opportunities to bring multidisciplinary teams together to learn more about these important patient safety and quality improvement topics. If you missed these sessions, we encourage you to take advantage of the recordings and associated resource materials.

Becoming a Highly Reliable Organization for Sepsis

In this webinar the UCLA Health team including Summer Gupta, RN, MSN, Sepsis Program Manager and Dr. Russell Kerbel, MD, MBA, Academic Hospitalist and Assistant Clinical Professor of Internal Medicine at the David Geffen School of Medicine shared their work on Becoming a Highly Reliable Organization for Sepsis. The team shared how implementing a dynamic nurse screening tool in the EHR can help drive a streamlined approach to screening patients for sepsis. The team also shared their nurse driven protocol, standardized physician order sets, and innovative tools and dashboards to track progress on sepsis metrics.

Sepsis Webinar Slides and Recording

Behavioral Health Collaborative in the Emergency Department

In this webinar the team from Adventist Health and Rideout Health and the Sutter-Yuba Behavioral Heath shared their successful Behavioral Health Collaborative in the Emergency Department. This collaborative, lead by Theresa Hyer, MSN, PHN, TNS from Adventist Health and Rideout Health and Susan Redford, MA, LMFT, LPC, LISAC from Sutter-Yuba Behavioral Health Services, demonstrated how setting aside years of adversarial relationships and working together to care for behavioral health patients presenting to the local emergency department can increase the quality of care, decrease cost, and improve ED throughput. Due to unforeseen circumstances, Theresa Hyer was unable to attend, however, Meredith Evans, MA, LMFT from Sutter-Yuba Behavioral Health Services joined Susan Redford in sharing this highly successful collaborative.

Behavioral Health Webinar Slides and Recording

Partners in Safety – Engaging Patients to Promote Safe Medication Use

In this webinar, Katayoon Kathy Ghomeshi, PharmD, MBA, BCPS, CPPS a Medication Safety Specialist at the University of California, San Francisco Medical Center and Assistant Clinical Professor at the UCSF School of Pharmacy helped us understand how patients, and patient representatives, are essential members of the health care team. In this webinar, Kathy focused on the importance of engaging patients in medications safety efforts. Participants left the webinar with a better understanding of how and why an engaged patient can promote safe medication use. Kathy encouraged organizations to empower patients and families so be active participants in medications safety. Some of the key takeaways from this session include encouraging patients and families to:

  • Stop the Line if there is a question or concern about a medication
  • Communicate any and all adverse drug effects
  • Report issues concerning medication use

Implementing a program in your facility that encourages patients and families to speak up can be invaluable. Facilities may want to consider implementing an “It’s okay to ask” program related to medication safety, similar to hand hygiene campaigns, that would encourage patients and families to become actively engaged to create safety.

Safe Medication Use Webinar Slides and Recording

Contact CHPSO and HQI with any questions at 916-552-7600 or write us at