Post

Manager, Patient Safety
Tampa, FL

TGH is the area’s only level I trauma center and one of just two ABA-verified adult & pediatric burn centers in Florida. With five medical helicopters*, we transport critically injured or ill patients from 23 surrounding counties to receive the advanced care they need. The hospital is home to one of the busiest solid organ transplant centers in the country. TGH is a nationally designated comprehensive stroke center, and has a 32-bed Neuroscience Intensive Care Unit.  Other outstanding centers include cardiovascular, orthopedics, high-risk and normal obstetrics, urology, ENT, endocrinology, and the Children’s Medical Center, which features a nine-bed pediatric intensive care unit and pediatric kidney transplant services. As the region’s leading safety net hospital, Tampa General is committed to providing area residents with world-class and compassionate health care ranging from the simplest to the most complex medical services.

Tampa General Hospital was named the #1 hospital in Tampa Bay by U.S. News & World Report, 2019-2020, and recognized as one of America’s Best Hospital’s in five medical specialties: Diabetes & Endocrinology, Gastroenterology & GI Surgery, Nephrology, Orthopedics, and Urology. Tampa General Hospital has been designated a Magnet Hospital by the American Nurses Credentialing Center (ANCC), the highest recognition for nursing excellence, for the fourth consecutive time – an accomplishment that fewer than one percent of hospitals nationwide have earned. TGH is accredited by The Joint Commission and was awarded disease-specific certification in five medical specialties. TGH is also accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).

*Air transport provided by Metro Aviation, Inc.

Job Summary

Tampa General Hospital is on a mission to be the safest and most innovative academic health system in the country.  The ideal candidate will be a self-starter with a demonstrated ability to execute a vision and who has experience making substantive changes to patient safety programs, with proven results. Under general supervision, following established policies, procedures and professional guidelines, is responsible to the Director, Patient Safety, for day to day management of the patient safety team.  Includes oversight of serious safety event response and prevention activities, collaborative review of incident reports, preparation of reports and presentation to various departmental and executive meetings, providing direction to safety specialists and departmental staff to ensure timely and accurate responses to safety and risk management issues, medical record review of claims and assisting with production requests and interrogatories propounded on TGH, participation in various safety, risk management educational programs that include new employee orientation, and departmental in-services. Demonstrates ability to interview, hire, schedule, assign work to and evaluate the work performance of team members. Responsible for performing duties in accordance with the shared purpose, vision and values of Tampa General Hospital.

Qualifications

Bachelor’s degree in a health care or business-related discipline required. Master’s degree preferred.  Three (3) years progressive experience, with proven results, in a position dedicated to Patient Safety.  Previous management experience preferred.  Certified Professional in Patient Safety (CPPS) required. 

Knowledge/Skills/Abilities:

  • Knowledge of patient safety science principles, theory, methods, standards and regulatory requirements
  • Superior interpersonal skills
  • Strong leadership qualities (task completion, motivation, organization)
  • Knowledge of and experience with patient safety analysis techniques (methods), including root cause analysis, cause and effect analysis, and failure mode and effect analysis.
  • At least one (1) year of experience in claims management, settlement, mitigation and litigation. Risk management certification from a nationally recognized organization preferred.  

Primary Location: Tampa

Work Locations:TGH Main Campus 1 Tampa General Circle Tampa 33606

Job: Risk Management

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