Kaweah Delta 6th Annual Quality and Patient Safety Symposium
The Science of Improvement and the Art of Improvisation: Collaborative Tools to Accelerate Change

Change the conversation about improvement, activate your team, and accelerate your work.

We can’t do it alone. More than ever before, healthcare needs people who can successfully collaborate with their colleagues, patients and families to deliver on the promise of high quality, affordable care and exceptional experience. While we often know what needs to be done from a quality improvement standpoint, the how to work together to do it can be challenging. In this hands-on, high-energy workshop you’ll explore the science of improvement and learn a complimentary structure for teamwork and collaboration based on techniques used in improvisational theater. Reframe and revitalize your improvement efforts with tools to help you become more flexible, agile and supportive as you co-design solutions that make an impact. 

Program Objectives

After this workshop, participants will be able to:

  • Explain how an improvisational mindset and adaptive engagement methods can complement foundational quality improvement models.
  • Describe the Six Guiding Principles of Quality Improv(e) and the Simple Tools to Ignite Change Toolkit and how to apply them.
  • Use easy-to-learn tools and techniques that foster teamwork, collaboration and courageous quality improvement.


Visalia Convention Center
303 E Acequia Ave
Visalia, CA 93291


  • DHCD Employees: Access myNetLearning from KDnet or KDCentral
  • Non-KDHCD Employees: Click HERE
  • Physicians: Contact Linde Swanson, (559) 624-5912
  • Cost: NO FEE for KDHCD Employees & Medical Staff; $49 for Non-KDHCD Employees (Check or Card Only)


Click here for agenda.

Target Audience

All medical staff, licensed healthcare providers, healthcare leadership, and healthcare providers from all disciplines.