Caring for Our Own (Second Victim): Clinical Support Following Unanticipated Clinical Events Workshop
Train the Trainer & First Responders

When patients suffer an unexpected clinical event, health care clinicians involved in the care may also be impacted and are at risk of suffering as a “second victim”. Understanding this experience and recognizing the need for supportive interventions is critically important. This workshop provides insights into the experience as well as interventions of support and instruction for each participant to return to their organization with the knowledge, skills, and techniques necessary to support and train their peers.

Educational Objectives:

Following this activity, participants should be able to:

  • Describe the “second victim” phenomenon
  • Recognize high risk clinical events which can create the second victim phenomenon
  • Summarize various interventional strategies to support clinicians following unanticipated events
  • Demonstrate the components of a supportive peer to peer conversation
  • Describe six basic steps for deploying a clinical support team
  • Identify key internal stakeholders who can serve as Tier 3 support for clinicians


Susan Scott, PhD, RN, CPPS, Manager, Patient Safety and Risk Management University of Missouri Health Care System, Columbia, Missouri

Susan Scott is a groundbreaking expert in this field and will offer practical training to identify and support second victims.


May 2: sharp.com/caringmay2

May 3: sharp.com/caringmay3


$399/person ($349 for each additional person from the same organization)

Location and Date/time:

National University
9388 Lightwave Ave
San Diego, CA 92123

Wednesday, May 2, 2018 or Thursday May 3, 2018
8:00 am – 4:00 pm (Box Lunch Provided)

Target Audience:

Physicians, Nurses, Pharmacists, Chaplains, Social Workers, Leaders, Patient Safety Leaders, and others interested in promoting support for clinicians


Contact the Sharp CME Department at (858) 499-4560 or cme@sharp.com

For more information see the attached flyer.