Human factors play a key role in safety culture and in accident causation. Effective safety management is a crucial determinant of the safety culture of the organization.
Safety culture is the ways in which safety is managed in the workplace, and reflects the attitudes, beliefs, perceptions and values that employees share in relation to safety. In other words “the way we do safety around here.”
“Transparency—the free, uninhibited sharing of information—is probably the most important single attribute of a culture of safety. In complex, tightly coupled systems like healthcare, transparency is a precondition to safety. Its absence inhibits learning from mistakes, distorts collegiality and erodes patient trust.” (Leape, et al. 2009)
